Cancellation policy
PURCHASE OPTIONS CANCELLATION POLICY
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SUBSCRIPTION CANCELLATION
If you have purchased a book subscription or recurring product order, you can cancel or pause your subscription at any time.
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How to cancel: Log into your customer account, navigate to "My Subscriptions," and click "Cancel." Alternatively, you can email us at [Insert Email Address] at least [Insert Days, e.g., 3] business days before your next billing date.
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Charges after cancellation: Once canceled, you will not be charged for the next billing cycle. You will still receive any books or boxes that have already been paid for.
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PRE-ORDER CANCELLATION
For physical or digital books purchased as a pre-order:
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You may cancel your pre-order for a full refund at any time before the official release date or before the product enters the shipping process.
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Once a pre-ordered item has been shipped or the digital product link has been generated, the order cannot be canceled but may be subject to our standard Return Policy.
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TRY BEFORE YOU BUY CANCELLATION
If you participate in our "Try Before You Buy" program:
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You may cancel the order at any time before the product is dispatched from our warehouse.
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If the item has already been shipped, you are responsible for returning the product within the designated trial period to avoid being charged the full purchase price.